GDPR Data Protection and Privacy

This privacy policy sets out how John Lewis of Hungerford uses and protects any information that you give us, when using this website.

What information we might collect:

• Contact details such as name, address, email and telephone number
• Other information relevant to customer surveys and offers

How Your Information Is Used

For the purpose of following up an enquiry or to fulfil a request made by you, your information may be used to:

• Telephone or email you in order to discuss your enquiry
• Visit your property for a design consultation
• Send you brochures displaying our products and services
• Email you promotional offers and inspiration/advice lead articles.
• Send you promotional postcards.

Sharing Personal Data

We may share your data for the following reasons:

With your agreement, if you have bought a kitchen or bedroom to be installed, your name, address and contact details may be sent to our installation team and third-party suppliers, in order for a site survey to be completed and your goods to be delivered

All third-party suppliers and sub-contractors we work with are fully GDPR compliant.

Holding Your Data

If you submit an enquiry or request, this data will be stored on our system for 2 years, in order for us to follow up your enquiry and understand if there have been any developments with your project.

You can ask for your information to be removed from our database at any time by emailing customer services.

Removal of Personal Data

If you wish to view, update or remove any personal data, please contact customer services via customer.service@john-lewis.co.uk

You can request to opt-out of any of our communications at any time, by contacting customer services or to specifically opt-out of email marketing you can click the unsubscribe button at the bottom of any email.

We will not make our mailing list available for marketing purposes to anyone outside John Lewis of Hungerford.

We respect the privacy of your personal data and comply with all relevant and current data protection legislation.

Please check back frequently to see any updates or changes to our privacy policy.