TESTIMONIALS

We believe the best testimonial of the excellent craftsmanship, quality, and value of John Lewis of Hungerford's kitchens and bedrooms comes straight from our customers

 

Mr & Mrs Beaumont

London

We recently purchased a kitchen from your branch in Muswell Hill and we just wanted to drop you a quick note to mention how thrilled we are with it. Not only is it a beautiful kitchen but we have been absolutely delighted with the exceptional customer service we have received. Not just from Alexa who dealt with our original order, but also from Jacinta who has bent over backwards to make sure we are happy. We could not be more pleased about choosing John Lewis of Hungerford. Good customer service is the sort of thing that good reputations are built on and we will definitely be recommending Jacinta and Alexa to anybody who asks.

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K. Russell

Donnington

I apologise for taking so long to contact you to say that the new kitchen is lovely. The fitters were absolutely excellent - they worked through the snow every day with only the shortest break for lunch to get it done and were extremely courteous and helpful. The kitchen looks excellent.

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Mr & Mrs Marsh

Oxford

We are absolutely delighted with our fitted wardrobe and airing cupboard door. We visited the Wantage showroom in August, to look at your bedroom furniture. I should point out that we have had a John Lewis of Hungerford kitchen for about ten years, which is still much admired, and second time around you did not disappoint. You have a very good selection of styles an the range of colours is amazing. Karen Kendik was very helpful in guiding us through the choices and in helping us find the style we wanted.

We came away with a design and a wide selection of colour boards to consider. Your quote was very reasonable and the service from start to finish was exceptional. The wardrobe fitter Mike, due to arrive at 8.00am and was there at 7.30am! He did a really good job, everything was finished off neatly and the room left tidy. We were kept informed at every stage of the process, when things would be delivered, when people would come and who would come.

You work as a team to give the customer the best possible service and you certainly deserve all your success I am sure you will have with your new venture. Your product is of excellent quality and your staff are the icing on the cake. Mike, Tim and Robert who fitted the cupboard and our door, and Karen who made it all happen. Thank you all.

 

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Ms T

Coventry

We had our 1st kitchen from you in 1999, and when we moved, had no hesitation in again choosing John Lewis of Hungerford. It has been so refreshing to find a company that cares about it's concerns after the initial guarantee period.

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Mr & Mrs P-S

London

We are extremely happy with our kitchen. It's beautiful! Thank you for all your help, expertise and patience!

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Mr & Mrs T

WIltshire

We are really enjoying using our new kitchen, it works so well and it looks beautiful! I hope business is going well and thank you for our wonderful kitchen.

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S Owens

Cambridgeshire

This is just a short note to thank JLH for an excellent level of service when we purchased our kitchen earlier in the year. Your sales designer was extremely knowledgeable, always accommodating and came up with good suggestions where we needed them. I run a small company of my own and know how important it is to have decent people like her onboard. I have since recommended you guys to several other people and will continue to do so. Keep up the good work!

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G Walker

London

We had a great experience with your company and would definitely recommend you to others.

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Ms K

London

During the selection and multi-faceted decision making process of buying a new kitchen, they were at all times very helpful and professional. The individual service and attention to detail was a key decision factor in choosing John Lewis of Hungerford. As you aware, the investment in a kitchen in not only expensive, but also an emotional purchase. The guidance and advice from your team demonstrated a real sense of trust in your brand. Having worked in the service industry for over 20 years it's encouraging to know that quality and commitment to customer service is still core to your brand. You deserve the reputation that your company has and you must be very proud to have such diligent, committed employees.

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Mrs Hancock

Sawbridgeworth

Just wanted to say thanks very much for all your help and the excellent products from the company John Lewis of Hungerford.  The renovations are excellent and it just proves what a great product comes from John Lewis.  The units were 20 years old and now with the granite work tops, new sink, and cooker the kitchen looks as if it has just come out of a glossy magazine. Thanks so much for your continuing support.

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Dr. Santos

Cambridge

We are so pleased with our new kitchen. Graham, Richard and Jason did a first class job. Some new small appliances and crockery are being planned as well for the "most beautiful kitchen in the world", according to my husband!

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Mrs. Briggs

Ely

I would just like to let you know how pleased I am with my new kitchen - it certainly has transformed my kitchen in every way. Graham has been first class; I can't thank both Graham, and yourself, enough for your all of your help and advice. Many thanks for your help, advice and patience, which proved to be invaluable.

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Mrs. Lee

Ramsey

It's truly a wonderful kitchen & space to be in & we are all so grateful to you for helping us to achieve this amazing transformation! It makes me smile every day!

 

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Mr & Mrs Banton

Melbourn

Wow! Just Wow! Got home to see the kitchen and it blew me away. It looks fantastic and your design works perfectly. There is a great balance to it all. Thank you. We can't wait to start using it. We are both very excited to see it finished.

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Mr & Mrs Seddon

Cambridge

We recently had a new kitchen designed and installed by the Cambridge office of John Lewis of Hungerford. The person who designed and directed the whole operation was Penelope Boswell, your Designer and Showroom Manager in Cambridge.

 

Firstly, let me say how delighted my wife and I are with our new acquisition. It really is a beautifully designed kitchen and it is greatly admired by all who see it. It certainly is a splendid advertisement for your company. Penelope has been wonderful throughout. Not only is she a brilliant designer, she is also highly sensitive to customer needs and entirely sympathetic to their every requirement. It has been a lovely experience working with her. She really is a great credit to your company.

 

Penelope commissioned Graham Marriott to fit the kitchen. Graham carried out the work wonderfully well and everything was done with great skill and immense good humour.

 Once again, thank you and all your excellent staff for providing us with such a beautiful new kitchen.

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Mr & Mrs Wakerley

Clavering

I am writing to let you know how pleased we are with our new kitchen and utility which has been designed by Penelope Boswell at Cambridge. Penelope has shown enthusiasm for our project, which is fitted in our new build bespoke house.  Despite some setbacks to the overall project, Penelope has been keen to help overcome the issues involving that part of the house. When the finished utility measurements were different to the plans, she was happy to modify the design in a pleasing way! She was endlessly patient with our deliberations over colours too...

Everyone who has visited the house so far has been very impressed by the quality of the layout and cabinetry. We are both very pleased that we came to John Lewis of Hungerford for our kitchen!

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